PowerLabs (hereinafter referred to as the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is used and the measures taken to protect your personal information.

If this Privacy Policy is revised, the Company will announce the changes through website notices (or individual notices).

This policy is effective as of May 4, 2026.

1. Personal Information Items Collected

The Company collects the following personal information for consultations and related purposes.

Product / Inquiry Consultation
- Items collected: Name, contact information, email address, inquiry details, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses collected personal information for the following purposes:
Performance of contracts related to service provision and responding to inquiries related to services

3. Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. However, if retention is required under applicable laws, the Company retains member information for the periods specified below.

Retention Items and Legal Basis

• - Records on contracts or subscription withdrawals, etc.: 3 years
• - Records on contracts or subscription withdrawals, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)

4. Procedures and Methods for Destruction of Personal Information

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The procedures and methods are as follows.

Destruction Procedure
Information entered by users for membership registration, etc. is transferred to a separate database (or separate filing cabinet for paper records) after the purpose is achieved, stored for a certain period under internal policies and applicable laws (see Retention and Use Period), and then destroyed.
Personal information transferred to a separate database is not used for any purpose other than retention unless required by law.

Destruction Method
Personal information stored in electronic file format is deleted using technical methods that prevent recovery of the records.

5. Provision of Personal Information

In principle, the Company does not provide users’ personal information to external parties. Exceptions apply in the following cases:
When users have given prior consent; when required by law; or when requested by investigative authorities in accordance with procedures and methods prescribed by law for investigative purposes.

6. Hosting and Maintenance

For service operations, the Company entrusts tasks to external specialists as follows.

• - Entrusted party: ThreeAni I&C Co., Ltd.
• - Entrusted tasks: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users may view or modify their registered personal information at any time and may request membership withdrawal.
To view or modify personal information, use “Change Personal Information” (or “Edit Member Information,” etc.). To withdraw membership (revoke consent), click “Member Withdrawal,” complete identity verification, and then access, correct, or withdraw directly.
You may also contact the Personal Information Protection Officer in writing, by phone, or by email, and we will take action without delay.
If you request correction of errors in personal information, we will not use or provide the relevant personal information until correction is completed.
If incorrect personal information has already been provided to a third party, we will notify the third party of the correction results without delay so that correction can be made.
Personal information deleted or withdrawn at the user’s request is processed in accordance with “Retention and Use Period of Personal Information Collected by the Company,” and cannot be accessed or used for any other purpose.
For children under 14 years of age, legal representatives have the right to view or modify the child’s personal information and to withdraw consent for collection.

8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company uses cookies and similar technologies that store and retrieve your information from time to time. A cookie is a very small text file sent by the server operating the website to your browser and stored on your computer’s hard disk.

The Company uses cookies for the following purposes.

Purpose of Using Cookies
To analyze visit frequency and duration for members and non-members, understand user preferences and interests, track browsing activity, measure event participation and visit counts, and provide targeted marketing and personalized services. You have the option to accept or refuse cookie installation.
Therefore, you may configure your web browser to allow all cookies, confirm each time a cookie is saved, or refuse all cookies.

How to Refuse Cookie Settings
You may refuse cookie settings by selecting options in your web browser to allow all cookies, confirm each time a cookie is saved, or refuse all cookies.

How to Configure Settings
Example (Internet Explorer): Tools at the top of the browser > Internet Options > Privacy
Please note that refusing cookies may cause difficulties in providing certain services.

9. Privacy Complaint Services

To protect customers’ personal information and handle related complaints, the Company designates the following department and Personal Information Protection Officer.

For other reports or consultations regarding personal information infringement, you may contact the following organizations.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Supreme Prosecutors’ Office Cyber Investigation Division (www.spo.go.kr / 1301 without area code)
• - National Police Agency Cyber Bureau (police.go.kr / 182 without area code)